return-policy

We want you to be delighted with your purchase of Techsuply products.

If for any reason you are not satisfied with your purchase, please contact Customer Support at sales@techsupply.co.za / 021 300 3476

We understand that you may decide to return a product that you purchased from us. You may return any unused items in their original packaging within 7 days of delivery.

Please note:

  • Returns must be initiated within 7 days of the date you received the product.
  • Products must be unused (not updated/activated), and returned in their original packaging with all included accessories.
  • All returns must be accompanied by a proof of purchase. This can be an order confirmation email that includes the order number.
  • You are responsible for paying the return shipping cost.
  • Refunds are issued within one business day once the item is received and inspected, and will be issued based upon the original payment method.
  • Orders cancelled or modified during shipment cannot be altered. You can initiate a return once you have received the product.
  • Only items that have been purchased directly from Techsupply can be returned to Techsupply.